Latest consumer rights news and updates from Switzerland. AI-curated articles covering consumer rights topics.
A Swiss consumer protection group has recorded over 1,500 complaints related to dropshipping, where online stores sell and ship low-quality goods directly from abroad without holding any stock. The report highlights the difficulty customers face in getting refunds and the deceptive tactics some sellers use.
New referendum campaign in Bern aims to mandate disclosure of previous rental prices, marking potential shift in Swiss housing market practices.
New Swiss regulations require food labels to disclose painful practices in animal production, including details about anesthesia use and force-feeding.
New labeling requirements will inform consumers if animals experienced pain during food production process, starting July 2025.
Starting July 2025, Switzerland will require labels on food products to indicate if animals endured painful procedures during production, affecting items like foie gras, meat, and dairy products.
Swiss consumer affairs bureau files legal complaint against sports equipment manufacturer On for alleged greenwashing, challenging claims about shoe recyclability.
From trusted Swiss news outlets