Swiss payment app Twint reaches 6 million users milestone
Digital payment platform Twint achieves widespread adoption with over 6 million users in Switzerland, now accepted at 81% of physical stores and 84% of online retailers.
Digital payment platform Twint achieves widespread adoption with over 6 million users in Switzerland, now accepted at 81% of physical stores and 84% of online retailers.

"The new record underlines the increasing importance of mobile payment services in everyday life"
Switzerland's leading mobile payment solution, Twint, has achieved a significant milestone by surpassing 6 million users in the country. This achievement marks a crucial moment in Switzerland's transition towards digital payments, demonstrating the growing acceptance of mobile payment solutions in everyday transactions. The platform has become deeply integrated into Swiss consumer behavior, with widespread adoption across both physical and digital retail environments.
Twint's market penetration has reached remarkable levels, with the payment solution now accepted at 81% of physical stores and 84% of online retailers across Switzerland. The platform's transaction patterns reveal that three-quarters of all activities are commercial in nature, with 65% occurring at physical point-of-sale locations. The remaining quarter consists of peer-to-peer transfers between users, highlighting the platform's dual role in both retail and personal finance.
Beyond basic payment functionality, Twint has evolved to accommodate diverse consumer needs. The app has become particularly popular for purchasing public transport tickets and paying for parking, demonstrating its versatility in everyday scenarios. The platform's success in facilitating both commercial transactions and personal money transfers has established it as an integral part of Switzerland's digital payment infrastructure.
Founded in September 2016, Twint represents a unique collaboration among Switzerland's leading financial institutions. The company's ownership structure includes major players such as Banque Cantonale Vaudoise, PostFinance, Raiffeisen, UBS, Zürcher Kantonalbank, the stock exchange operator SIX, and payment processor Worldline. This robust backing has contributed to the platform's stability and trustworthiness in the Swiss market.